Terms of service


Last Updated: June 2026

Welcome to HangCraft. By accessing or using our website and purchasing products from our store, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.


1. General Information

This website is operated by HangCraft. Throughout the site, the terms "we", "us", and "our" refer to HangCraft.

By visiting our website and/or purchasing from us, you engage in our service and agree to be bound by these Terms & Conditions, including any additional policies referenced herein.


2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You will use this website in compliance with all applicable laws and regulations.


3. Products & Product Information

We make every effort to display our products, descriptions, and images as accurately as possible.

As many of our products are handcrafted, slight variations in color, texture, finish, size, or design may occur. Such variations are natural characteristics of handmade products and should not be considered defects.


4. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

We reserve the right to:

  • Modify product prices without prior notice.

  • Correct pricing errors or inaccuracies.

  • Cancel orders affected by pricing mistakes.

Payment may be made through the payment methods available on our website, including eligible Cash on Delivery (COD) orders.


5. Order Acceptance & Cancellation

After placing an order, you will receive an order confirmation.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

  • Product unavailability

  • Suspected fraudulent activity

  • Incorrect pricing or product information

  • Incomplete customer information

If payment has already been received for a cancelled order, an appropriate refund will be processed.


6. Shipping & Delivery

We offer shipping across India.

Delivery timelines provided on the website are estimates and may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.

For complete details, please refer to our Shipping Policy.


7. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review the policy before making a purchase.


8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Text

  • Designs

  • Branding materials

is the property of HangCraft and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.


9. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to website systems.

  • Interfere with website functionality or security.

  • Upload malicious software, viruses, or harmful code.

  • Engage in fraudulent or misleading activities.

Violation of these terms may result in termination of access to our services.


10. Limitation of Liability

To the fullest extent permitted by law, HangCraft shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the product in question.


11. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, policies, or practices of any third-party websites.


12. Changes to Terms & Conditions

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon being posted on this page.


13. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

HangCraft
Salap, Howrah – 711409
West Bengal, India

Email: care@hangcraft.store